Rice Business Wisdom
Issue on 06/17/2020:
The Supreme Court has ruled that it is illegal to fire a worker for being gay or transgender. But is it possible to legislate fairness into society at large? Actually — yes. Rice Business Professor Michelle "Mikki" Hebl shows how targeted laws not only reduce employment discrimination against lesbian, gay and bisexual workers, they actually boost acceptance of these applicants in the workforce. Read the article.
Issue on 06/09/2020:
Businesses think about customer satisfaction obsessively. Satisfied customers are more likely to buy again, buy more and recommend a business to friends and family. Rice Business Professor Vikas Mittal offers a handy guide to the key principles. Read the article.
Issue on 06/03/2020:
Community Benefits Agreements, or CBAs, are agreements in which companies compensate the local communities where they use resources or set up shop. Are these deals worth the money? Rice Business Professor Kate Odziemkowska found the answer. Read the article.
Issue on 05/19/2020:
When scandal tears through an institution, it can destroy not only the organization itself, but similar ones as well. Sometimes, though, the darkest scandal can benefit rivals in the same field. Rice Business Professor Alessandro Piazza tells how. Read the article.
Issue on 05/12/2020:
Say you’re the owner of a camping supply store, and you’ve come up with a light, carpet-soft, flooring for tents. Your instinct is to collaborate on it with your favorite tent supplier. The problem: they also work with your archrival. Rice Business Professor Amit Pazgal and former Rice Business Professor Dinah Cohen-Vernik advise. Read the article.
Issue on 05/05/2020:
When you manage a retail chain, new decisions barrage you each day. Which product works? What store layout entices? How will you balance the budget? Many of these decisions ultimately hinge on one factor: the skills of your sales force. Rice Business Professor Wagner Kamakura shows how to turn your salespeople into career coaches. Read the article.
Issue on 04/29/2020:
Finally: the title and the big office. After decades of dogged, conscientious service, you’ve got some serious power at work. So why won’t anyone listen to you? Rice Business Professor Marlon Mooijman investigates. Read the article.
Issue on 04/21/2020:
When the bonds between a company and its workers improve, in-house efforts at finding new solutions flourish. There’s just one problem: those same strong bonds reduce other kinds of innovation. How can businesses keep corporate culture toned and strong – and still win at disruptive innovation? Rice Business professors Balaji Koka and Robert E. Hoskisson explain. Read the article.
Issue on 04/08/2020:
CORPORATE TAX STRUCTURE
Compare a big multinational corporation with a local pizza chain, and you might suspect the multinational pays proportionally less tax. You could be right – but you’d have a hard time proving it. Rice Business Professor Karthik Balakrishnan developed a method to prove the true costs of corporate tax policies. Read the article.
Issue on 04/01/2020:
It’s a basic human experience: the smell of something sweet followed by the overwhelming desire to gobble it. Imagine now that you’re six, and your dad is taking chocolate chip cookies from the oven: “If even one cookie is missing, no TV for a week.” What will you do? Rice Business Professor Marlon Mooijman explains the surprising interplay of authority, rules and threats. Read the article.